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Frequently Asked Questions

What is Novo Homes AI?

Novo Homes AI is a national new construction home search platform. It uses AI to match you with communities, analyze builder contracts, track hidden incentives, and guide you through self-directed tours.

Is Novo free to use?

Yes — the app is completely free. When you purchase a home through Novo Homes Realty, you receive a $1,000 buyer credit at closing.

How do I use Contract Guard?

Tap the menu → Tools & Resources → Contract Guard. You can upload your builder's purchase contract as a PDF or photos from your phone. The AI will analyze every clause and flag risks in plain English. Always have an attorney review before signing.

How do I schedule a tour?

Browse communities or use Novo Match to find homes, then tap "Add to Tour" on any community. Once you have your stops, tap "View Tour Route" to get an optimized driving route. You can also ask Novo AI to schedule a tour for you.

What markets does Novo cover?

Novo covers new construction markets nationwide — including DFW, Houston, Austin, San Antonio, Atlanta, Phoenix, Orlando, Charlotte, Nashville, and many more — with thousands of communities and floor plans updated daily.

How do I turn off push notifications?

Go to your iPhone Settings → Novo Homes AI → Notifications, and toggle them off. You can also manage notification preferences within the app.

How do I delete my account?

Email us at support@asknovoai.com and we'll delete your account and all associated data within 30 days.